Shipping and Returns

Please see shipping costs and delivery times here.

We gladly accept your wish to return your purchase within the below stated time limits and under the condition that the goods are unworn - with all tags intact.

Returns for EU customers:

Please notify us of your desire to return the received goods within 14 days. For further details click here.

To do so you may visit your Phylyda customer account. We will then advise you on how to send back the goods.

Upon receipt of the goods we will issue your refund. The cost of return will be at your charge.

Returns for customers from outside the EU:

We accept returns under the condition that you notify us of your decision within 8 days after receiving the goods and that you send them back to us within the following 10 days.

To do so, please visit your Phylyda customer account. We will send you further instructions as well as a prepaid airway bill to facilitate a swift return.

Once the goods have been received, we will issue your refund deducting the return shipping costs which will not exceed the initial shipping costs. For further information click here.