Returns

We gladly accept your wish to return your purchase
within the below stated time limits 

1. Returns for EU customers

See Instructions for Cancellation. For further details click here.

Returns for customers from outside the EU:

We accept returns under the condition

  • that you notify us of your decision within 8 days after receiving the goods
  • and that you send them back to us within the following 10 days. You will have to bear the return shipping costs. To do so, send an email to customercare@phylyda.com.
  • that the goods are unworn, clean and with all tags intact

Address for shipping:

Maurer/ MaureAlegre GmbH, Württembergische Strasse 41B, 10707 Berlin, Germany

In certain cases we will send you further instructions as well as a prepaid airway bill to facilitate a swift return. Once the goods have been received, we will issue your refund deducting if applicable the return shipping costs which will not exceed the initial shipping costs.